FAQ

Frequently Asked Question

What is Varuna Underwater Show?

The main concept of Varuna is an Underwater theatrical dining venue where you can experience a mesmerizing underwater theatrical show while having a dining with your relatives.

Can you tell me more about the show?

The heart of story of Varuna lies in the tale of a Boy who lived in two worlds, Land and Sea. All elements of Varuna story would follow the adventure of this young hero who underwent all trials, battles and obstacles to unveil all secrets about the boy and the ocean itself.

How could I book this Varuna Underwater Show?

You may visit our website tamansafari.com/varuna and choose the package you are delighted to. We could also help you to make a booking by contacting our reservation team at +62 811-3811-0400 (Chat Only)

I see a lot of different tickets in Varuna Website, can you tell me which tickets that includes a dining?

To book a Varuna tickets with dining experience,you may choose Premium or Deluxe Package.

What is the main difference between Premium and Deluxe Package?

Premium Package will allow you to have a Premium option of 3-course menu, 1 bottle of wine per person (adult), and you can choose your own seat. Also, you can wait in the VIP waiting lounge On the other hand, Deluxe Package comes with a Deluxe 3-course menu only.

I want to see the details of this menu, how can i see it?

You may see this menu details in the Details and Inclusion section of each ticket. Once you see the details, you may choose the menu you delighted when you make a booking.

I am having a strict dietary restriction and allergic to some ingredients, how could I tell you about this?

You might want to choose yes in the “dietary restrictions and allergy” Q&A section when you make booking. If you choose yes, please fill all your restrictions and allergy as our reference to serve your food better.

I will come with my relatives to Varuna, how do I know that all of us will be seated together?

Each dining table set of Varuna consists of 4 seats. If your groups consist of more than 4 people, please acknowledge that your group will be seated in different table with a probability that you will join another group’s table

I don’t want to have a dining, can I just buy a ticket to see the show only?

Maybe better remove the “the seat also did not come up with a table”? As it actually comes up with a table, but not a proper dining table

I bought a Regular package, but I change my mind and I want to get the dining too. Can you accommodate my request?

Of course, you may make an upgrade to your ticket by informing our staffs inside the venue. Please note that your menu will be based on the available options only. We do not take specific menu request for last-minute or same-day upgrade

Other than Varuna show and dining experience, what could I get in these Varuna packages?

You may get yourself to access Taman Safari Bali Park since the show’s venue nestled to Taman Safari Bali. You may try Safari Journey, visiting Rainforest Trail area, or see some educational presentations before/after you go to Varuna. Please check your e-ticket to see the inclusion details and feel free to ask our staff for information and assistance.

Could you suggest me the best time to attend and see Varuna?

You may come at 9.00 AM to start redeeming your ticket. Enjoy some educational presentations and Safari Journey in Taman Safari Bali while waiting the Varuna venue opened at 11.00 AM. The dining and show itself started at around 12.00 AM.

What should I do after the Varuna show ended?

After you done watching the shows, you may come back to Taman Safari Bali Park to see another educational presentations, having a FunZone ride or do some animal feedings (feeding would costs you variative additional charge)

I just arrived in Bali this morning and really interested to Varuna, can I make a same-day booking?

Yes, you can book it to our website at tamansafari.com/varuna and choose your delighted package. For same-day booking, tickets available to be ordered up to 10.00 AM at the website and walk-in counter.

How could I pay the booking if I order Varuna through the website?

After you make a booking, our booking system will direct you to your payment link. Each payment link only available for 15 minutes before the expiration period. We provide two payment method which using Virtual Account for any local bank accounts that partnering with Taman Safari Bali payment gateway and Credit Card. Please ensure that your credit card is already applied with 3D Secure if you decide to choose the Credit Card payment method.

I have paid the booking, what’s next?

Once you made a payment, our system will automatically send you an e-ticket through your e-mail which you put before in the booking details. Please make sure that the email address which you put in the booking detail is correct and active.

I have received the e-ticket, should I just show it to ticketing counter?

Yes, please show your e-ticket on our ticketing counter and we will give you a wristband ticket to be worn inside our Park.